Privacy policy

Urban Sparkles
www.urbansparkles.in | Effective Date: 5 June 2026

1. Introduction
Welcome to Urban Sparkles ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbansparkles.in (the "Site").
Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
Register or create an account on our Site
Make a purchase or place an order
Subscribe to our newsletter or marketing communications
Contact us via email, contact forms, or social media
Participate in promotions, contests, or surveys
This may include your name, email address, phone number, billing/shipping address, and payment details.
2.2 Automatically Collected Information
When you visit our Site, certain information is automatically collected, including:
IP address and browser type
Device information (operating system, device identifiers)
Pages visited, time spent, and links clicked
Referring website or search engine
We may use cookies, web beacons, and similar tracking technologies to collect this data. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect to:
Process transactions and send related information (confirmations, invoices, updates)
Manage your account and provide customer support
Send promotional communications (with your consent, where required)
Improve our website, products, and services
Comply with legal obligations and resolve disputes
Prevent fraudulent transactions and monitor against errors
Analyse usage trends to enhance user experience
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who assist in operating our website and conducting our business (e.g., payment processors, shipping partners, email service providers), who are bound by confidentiality obligations
Analytics providers such as Google Analytics to help us understand website usage
Law enforcement or regulatory authorities where required by law
Business partners with your explicit consent
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer required, we will securely delete or anonymise it.
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
Essential cookies: Required for the Site to function properly
Analytics cookies: To understand how visitors interact with our Site
Marketing cookies: To deliver relevant advertisements (where applicable)
You may disable cookies through your browser settings; however, some parts of the Site may not function correctly if you do so.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restriction: Request that we limit how we process your data
Right to object: Object to our processing of your personal data
Right to data portability: Request transfer of your data to another organisation
To exercise any of these rights, please contact us at the details provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Urban Sparkles
Website: www.urbansparkles.in
Email: support@urbansparkles.in                
Address: Hyderabad, India